Detailed below is a great example of why Tile Doctor uses the slogan:
“We Love the Jobs Tilers Hate”
First of all, apologies for the photographs, at this time of year it is tricky to get good pictures when the natural light is poor. If you look closely however you should recognise what is essentially a new installation of Cream Porcelain floor tiles. The work was done at a house in Banbury which is a market town in Oxfordshire. Banbury is a significant commercial and retail centre for the surrounding area of north Oxfordshire and southern rural parts of Warwickshire and Northamptonshire.
The tiler who laid the floor had used an epoxy grout and unfortunately had not polished off the grout quickly enough after grouting and it was now ruining the appearance of the floor. He now found it impossible to remove the excess residue and was unable to offer a solution leaving the problem to the customer to sort out. Fortunately, the client found Tile Doctor and having visited the property to survey the floor and assess the correct procedure required to renovate the tiles. Epoxy grout is a superior product to cement based grout and very resistant to staining however it is trickier to work with and often causes problems. We have come across this problem before however so I knew how to treat it and assured the client it could be resolved.
Removing Epoxy Grout from Porcelain Tiles
The first process was to apply a specialist epoxy grout remover then mix in Tile Doctor Acid Gel, I then scrubbed the resulting solution with a black pad fitted to a rotary machine running at a very slow speed to reduce splashing. The Tile Doctor Acid Gel has a unique pH1 blend of Phosphoric and Hydrochloric acids in a gel form and is perfect for treating grout haze.
The floor was then rinsed with water to remove the soil which was then extracted with a wet vacuum. It was a slow process and I worked in sections until the whole floor was clear. There was still some residue in the grout, so I washed the floor with a medium dilution of Tile Doctor Pro-Clean and scrubbed it into the floor using a medium brush fitted on my rotary machine.
Last step was to give the whole floor a thorough rinse with water, again using the wet vacuum to remove the water and get the floor as dry as possible. The process took about six hours and when I was finished the Porcelain tiles looked much better. There was no need to add any sealant to this floor as this particular make of Porcelain are not porous and won’t accept it.
The client was very relieved to see the floor looking as good as new, it was how the floor should have looked following installation.
Professional Restoration of a Porcelain Tiled Kitchen in Oxfordshire
Photographs below of a White Limestone tiled kitchen floor at a house in Wallingford that was proving difficult for the owner to clean effectively. I went around to inspect the floor and could see that the sealer had worn off leaving the tiles vulnerable to dirt becoming ingrained in the pores of the stone. Once this happens it makes the job of keeping the floor clean quite difficult as you really need to get the dirt out of the pores of the stone to do it right and of course once you do dirt will soon become trapped again without a sealer in place.
Given these Limestone tiles were White the dirt was more visible than usual, so the customer was keen to have the floor deep cleaned to remove the ingrained dirt and then sealed to prevent the problem reoccurring.
Cleaning White Limestone Kitchen Floor Tiles
To restore the floor back to its original condition I used a set of burnishing pads which are encrusted with industrial diamonds and come in different grades from coarse to very fine. Applied with a little water the coarse 400 grit pad is designed to strip the floor of dirt and old sealers whilst the remaining pads which are a finer restore the polished surface. Between each pad you need to rinse the floor with fresh water which is removed with a wet vacuum before finally being left to dry overnight.
On this occasion I found when I started with the 400 grit pad it wasn’t having the effect I was expecting and quickly established that this floor would need grinding back with a much coarser milling pad first. Fortunately I have numerous different types of pads available and was able to switch to a 50 grit milling pad which not only got rid of any remaining seal but also grinded out the ground in dirt. This does leave the stone in a rough condition so to restore the final finish I followed up with the 400 and 800 grit pads and finished with the 1500 grit pad, rinsing with water between each pad to remove the soil that is generated. It was quote a large floor, so it took two days to complete the process over every Limestone tile.
Sealing White Limestone Kitchen Floor Tiles
To seal the floor, I used Tile Doctor Ultra Seal which works by impregnates the stone occupying its pores and thus preventing dirt from becoming ingrained in there. This particular sealer doesn’t change the appearance of the stone and so leaves it with a natural look. Again, it was a large area, so it took two days to apply two coats. I then returned on day 5 to go over the whole floor with a 3000 grit polishing pad to give the floor a slight sheen.
White Limestone Floor Honed and Sealed in Oxfordshire
The owner of this house in Peppard Common near Henley on Thames was keen to have the grout completely removed from this brick paved floor in the Kitchen and re-done. This is a lot of work and re-colouring the grout with a Grout Colourant kit would have been faster and easier however it is something we can do if required.
I started by removing the kick boards around the base of the kitchen units then to remove the grout I had to cut along all the grout lines with a hand held multi tool; as you can imagine this work is quite painstaking and slow however I persisted and eventually completed the task which took me the whole day. After this I came back the next day and grouted the whole floor polishing off the excess grout as I went.
Cleaning Brick Paving
On the third day I gave the floor a clean with Tile Doctor Pro Clean diluted with water. The customer did not want a full scrub as the brick floor had a nice patina to it and a full scrub would have made the brick floor more of an orange colour. The last step was to give the floor a thorough rinse with water and then use a wet vacuum to extract as much water from the floor as possible.
In total the job took three days to complete and it now looks much cleaner and fresher.
Grouting and Cleaning a Brick Paved Kitchen Floor in Oxfordshire
I was asked to look at a Terracotta tiled kitchen floor that had just be fitted at a house in Kidlington, it seems the tiles were sticky and patchy and basically looked a bit of a mess. The home owner phoned me on Thursday sounding really upset and as I’m based in the general area I was able to look at the floor later that day.
On inspection I could see that the recently applied sealer had not taken to the floor probably as it was not been allowed to dry properly before sealing. We didn’t know what had been applied on the floor so I did a test on a couple of tiles to see which products would work best to strip the sealer off and then booked the job in for the following Saturday.
Cleaning Terracotta Tile
I placed my dust sheets down were needed and then I started on the floor by wetting it with a strong dilution of Tile Doctor Pro-clean, this product is quite versatile and being alkaline is safe to use on tile, stone and grout. The floor was then scrubbed using a rotary machine fitted with a black scrubbing pad to agitate and then rinsed down with clean water which was then removed using a wet vacuum and the floor left to dry. This process was repeated until I was satisfied that all the sealer was off and then give the Terracotta a thorough and final rinse to neutralise the floor and make sure there was no chemicals were left on the tile, again a wet vacuum was used to remove the water and I also asked the customer to leave the front and back windows open so the air flow would help dry the floor quicker.
Sealing Terracotta Tile
After a couple of hours I tested the floor with a Damp Meter to confirm the floor had dried and began to seal the tiles using Tile Doctor Seal and Go sealer which is an ideal sealer for Terracotta and also provides the satin finish the customer wanted.
The area wasn’t the large so I managed to complete the whole Job in one day, needless to say the owner was very pleased that I was able to restore her new floor and oven the moon with the services given only three days had elapsed from the first point of contact to completion.
Patchy Terracotta Tiled Floor Cleaned and Sealed in Oxfordshire
This was a rather unusual request we were asked to look at in the Oxfordshire village of Long Hanborough; they had recently laid a new Tarmac drive and unfortunately it had been walked into the Ceramic tiled kitchen floor leaving a lot of dark staining. After failing to clean the tiles with various supermarket floor cleaners she called in Tile Doctor. Tile Doctor cleaning products are industrial strength so when I arrived I gave her a demonstration on a couple of tiles to show I could clean them and she was amazed at how easy I made it look and booked the work with me.
Removing Tarmac Stains from Ceramic Tiles
To resolve the problem I scrubbed the floor with Tile Doctor Grout Clean Up which is an acid based product designed to remove grout smears and mineral deposits. Ceramic tiles are very durable however being acid based you can’t leave it on the surface too long so the process was to quickly work it into the stain with a stiff bristle brush, rinse with water and then remove using a wet vacuum.
You can see the difference in the final photograph below where the dark staining has disappeared; the difference in tile colour was due to the lighting. The whole job was completed in one day and the customer was relieved that her floor was not ruined and left the comment below on the Tile Doctor feedback system.
He was thorough and excellent. Very grateful. M. Rawlings, Long Hanborough
Tarmac Stained Ceramic Tiles Cleaned in Oxfordshire